Refund Policy: Seamless E-learning Assurance for 2025
Welcome to the Refund Policy page for Fourth Screen Education. This policy outlines the terms for returns and refunds for our mobile-first e-learning courses, ensuring transparency and fairness. Our mission is to deliver teachers’ innovations to everyone via the fourth screen—your mobile device. This refund policy supports a seamless user experience in 2025. Learn more about us on our About Us page or browse our Course Catalog.
- Overview
- Refund Eligibility
- Refund Process
- Non-Refundable Items
- Compliance with Terms
- Contact for Refunds
Overview
Our refund policy ensures a fair approach to handling returns for e-learning courses purchased on our platform. We strive to deliver high-quality, mobile-friendly content, but we understand that circumstances may require refunds. This policy applies to all course enrollments and is aligned with our Terms and Conditions. For consumer protection standards, see FTC Consumer Protection.
Refund Eligibility
Under this refund policy, you may be eligible for a refund within 30 days of course purchase if: the course has not been accessed beyond 10% of the content, or you’ve encountered a technical issue preventing access (e.g., platform errors). Refunds are processed only after verification. This policy ensures fairness for all e-learning users. Check eligibility details in our FAQ or Privacy Policy.
Refund Process
To request a refund, submit a request via our Contact Us page with your order details and reason for the refund. Our team reviews requests within 5 business days, processing approved refunds within 10 business days to the original payment method. This refund policy ensures a streamlined process for e-learning users. For refund processing insights, visit CFPB Consumer Protection.
Non-Refundable Items
Certain items are non-refunded under this refund policy, including courses accessed beyond 10%, promotional or discounted courses, or subscriptions after the trial period. This policy protects the integrity of our e-learning platform while ensuring fairness. Users should review course details before enrolling, as outlined in our Terms and Conditions. For more, see our Disclaimer.
Compliance with Terms
Our refund policy complies with applicable consumer protection laws and educational regulations, ensuring a fair experience for all e-learning users. We reserve the right to deny refunds for policy violations, such as unauthorized sharing of course content. This statement aligns with our commitment to transparency, as detailed in our Privacy Policy. For legal guidelines, refer to BBB Standards.
Contact for Refunds
If you have questions about this refund policy or need assistance with a refund, reach out via our Contact Us page or email support@fourthscreeneducation.com. Common queries include refund eligibility or processing times. Our team responds within 48 hours to ensure a seamless e-learning experience. For quick answers, visit our FAQ or learn more on our About Us page.